We proudly offer FREE worldwide shipping. Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible!
Once your order is dispatched, depending on your country or region, the estimated delivery time is between 10 to 25 business days. Please consider any holidays that might impact delivery times.
Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address.
Please contact us immediately at email@example.com if you believe you have provided an incorrect shipping address.
CUSTOMS/FOR PRE-ORDERED OR BACK-ORDERED ITEMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available.
So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-25 Business days|
|Canada||11-26 Business days|
|Europe/United Kingdom||9-20 Business days|
|Australia/New Zealand||9-20 Business days|
*This doesn’t include our 1-3 day processing time.
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons and we have many warehouses in the world, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you haven’t received tracking info within 5 days, please contact us and we will do our best to help you out.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.